The problem of workforce disengagement

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By: JLL Staff Writer

Despite the advances in office design and workplace strategies, the focus on short term cost efficiency has led to an undervaluing of the only resource with unlimited potential— your workforce. Studies continue to show a trend of increasing worker disengagement (Fig 1).

Figure 1

engagement-01

A recent State of the American Workplace study estimates that active disengagement costs the U.S. $450 billion to $550 billion per year.

Recent surveys indicate that between 70 to 80 percent of employees are “not engaged” or “actively disengaged” with their work. Disengagement in the workplace can create toxic environments. This affects client interactions and collaborative performance; increases absenteeism; and can lead to a rise in harassment. Gallup’s 2013 State of the American Workplace study estimates that active disengagement costs the United States US$450 billion to US$550 billion per year.

These alarming figures represent an opportunity for leaders to revitalize organizational performance by utilizing the workplace as a tool to generate the positive company culture needed to reconnect and engage employees.

To read the entire report, visit: http://www.jll.com/research/163/fully-engaged-report

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